Terms & Conditions
– Agreement to Terms
These Terms & Conditions (“Terms”) form a legal agreement between you (“User”, “you”) and Happy Motorhomes (“Company”, “we”, “our”, or “us”). They govern your access to, and use of our website located at [www.happymotorhomes.net] (“Website”) and any related features, content, or services available through the site, whether you’re browsing as a guest or as a registered user.
By using our website, you agree to comply with these Terms and our [Privacy Policy]. If you do not accept these Terms, please do not use the Website.
This Website is intended for users who are 18 years or older and reside in the Middle East or Africa. By accessing this Website, you confirm that you meet these criteria and are legally able to enter into a binding agreement.
– Updates to the Terms
We may revise or update these Terms at any time without prior notice. Any changes become effective upon posting on the Website. Your continued use of the Website after changes are made indicates your acceptance of the revised Terms. We recommend reviewing this page periodically.
– Website Access & User Accounts
We may modify, suspend, or discontinue the Website or any part of it without notice. We are not liable if the site is unavailable at any time or for any period.
You are responsible for:
• Ensuring that you have appropriate internet access to use the Website.
• Ensuring that anyone using the Website through your connection complies with these Terms.
If you create an account, you must provide true and accurate information and maintain the confidentiality of your login credentials. Please notify us immediately of any unauthorized access.
– Intellectual Property
All content on this Website – including logos, text, images, product listings, graphics, and layout – is the property of Happy Motorhomes or our licensors and is protected by copyright and trademark laws. You may view and use content for personal, non-commercial purposes only. You may not copy, distribute, or reuse content without permission.
– Trademarks
All logos, names, and marks associated with Happy Motorhomes are trademarks of the Company. Other trademarks appearing on the Website belong to their respective owners. No license is granted for use without express written consent.
– Acceptable Use
You agree to use the Website lawfully and ethically. Prohibited uses include:
• Violating any laws or regulations of Egypt or your country of residence.
• Posting or transmitting harmful, threatening, or offensive content.
• Attempting to hack, interfere with, or gain unauthorized access to the Website.
• Misrepresenting your identity or impersonating another person.
• Using automated means (such as bots or scrapers) to extract Website data.
– Data Protection & Privacy
We process your personal data in accordance with our [Privacy Policy]. By using the Website, you agree to the collection and use of your data as outlined, in compliance with data protection laws in Egypt and the region.
– External Links
Our website may include links to third-party websites. These are provided for convenience only. We do not endorse or control their content and are not responsible for any loss or damage arising from their use.
– Geographic Use
This Website is operated from Egypt and intended for use across the country. We do not guarantee that content is appropriate or available elsewhere. Users accessing the Website from outside the region are responsible for compliance with local laws.
– General Information
Happy Motorhomes offers:
• Vehicle Sales – New and pre-owned motorhomes, caravans, and vans at Showroom only.
• Vehicle Rentals – Short-term and long-term rental services.
• Maintenance Services – Mechanical and detailing repair and servicing.
• Product Sales – Accessories, parts, and equipment for motorhomes and caravans.
• Camping community: all products and accessories available for camping
– Vehicle Sales and Rentals
• All purchases are subject to inspection, availability, and a finalized agreement.
• Rental customers must hold a valid driver’s license and meet insurance criteria.
• A rental agreement outlining terms, insurance, mileage, fuel, and damage responsibilities must be signed.
• Deposits may be required and are subject to our cancellation policy.
– Maintenance Services
• Bookings are subject to availability.
• Estimates are preliminary and may change upon inspection.
• Vehicles must be collected within 14 days of completion or may incur storage fees.
– Product & Equipment Sales
• Availability is not guaranteed and may change at any time.
• Prices are subject to change without notice.
• Warranty terms vary by product. Please review specific conditions before purchase.
– Cancellations & Refunds
• Sales: Deposits may be non-refundable unless otherwise stated.
• Rentals: Cancellations made at least 7 days in advance may receive a partial refund. No refunds for last-minute cancellations.
• Products: Items can be returned within 14 days if unused and in original packaging. A restocking fee may apply.
– Disclaimer
The Website content is for general information only. We strive for accuracy but make no guarantees regarding completeness, reliability, or suitability. The Website is provided “as is” without warranties of any kind.
– Limitation of Liability
To the extent permitted by law, Happy Motorhomes is not liable for any direct, indirect, incidental, or consequential losses arising from your use of the Website, our services, or reliance on its content. This includes but is not limited to:
• Loss or damage to personal items left in rented or serviced vehicles.
• Delays caused by third parties, supply chain issues, or unforeseen events.
• Any indirect or consequential losses related to the use of our services or products.
– Indemnity
You agree to indemnify and hold harmless Happy Motorhomes, its staff, affiliates, and partners from any claims or liabilities arising from your breach of these Terms or misuse of the Website.
– Modifications
We reserve the right to update or change these Terms at any time. Continued use of the Site after changes constitutes your acceptance of the new terms.
– Governing Law & Jurisdiction
These Terms are governed by the laws of the Arab Republic of Egypt. Any disputes shall be resolved exclusively by Egyptian courts, unless otherwise required by law.
Shipping Policy
Happy Motorhomes offers shipping for selected Products/Accessories and equipment in Egypt, this does not include (Motorhomes, Caravans or Vans).
– Delivery Coverage
• Shipping is available inside Egypt. Remote areas may be subject to additional time and fees.
– Shipping Times
• Orders are typically processed within 4-5 working days.
• Delivery time varies by location, ranging from 5 to 15 working days.
– Shipping Fees
• Calculated at checkout based on destination, weight, and selected courier.
• Free shipping may apply on select promotions.
– Order Tracking
• You will receive a tracking number once your order is dispatched.
– Damaged or Missing Items
• If your item arrives damaged or is missing, please contact us within 48 hours of receipt for assistance.
Refund Policy
At Happy Motorhomes, customer satisfaction is our priority. Please read our refund policy carefully to understand your rights and obligations when purchasing or renting from us.
– Vehicle Sales
• Deposits for vehicle purchases may be non-refundable unless explicitly stated otherwise in writing.
• Cancellations by the customer after a finalized agreement may result in forfeiture of the deposit.
– Vehicle Rentals
• Cancellations made at least 7 days prior to the rental start date may be eligible for a partial refund, subject to administrative fees.
• No refunds will be issued for cancellations made less than 7 days in advance or for no-shows.
– Products & Accessories
• Returns are accepted within 14 days of purchase, provided items are unused, in their original packaging, and accompanied by proof of purchase.
• A restocking fee may apply.
• Refunds will be issued using the original payment method within 10 working days after item inspection.
– Contact Us
If you have questions or concerns about these Terms, please contact us:
📧 info@happymotorhomes.net
📞 +20 (12 2217 0606)
